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Above & Beyond Senior Living

Senior Living Tour Question Checklist

For a family member walking into a community for the first time.

This checklist gives you sixteen questions to ask on a senior living tour, grouped by staffing, care and cost, daily life, and the paperwork. Ask them in order, write the answers down, and you will leave with facts you can compare instead of a feeling about the lobby.

0 of 16 done

Staffing

  • Why it matters: Falls and confusion happen at night, and an on-call aide from another building is not the same as a caregiver on the floor.

  • Why it matters: Leadership turnover is the single best early warning that care quality is about to slip.

  • Why it matters: QMAP is the state certification for unlicensed staff who give medications, so it tells you who can legally hand your parent a pill.

Care and cost

  • Why it matters: Tier sheets show exactly what moves a resident from one monthly price to the next, which is where most surprise increases come from.

  • Why it matters: Three to eight percent a year is normal in Colorado, and a community that will not answer usually has a bigger number to hide.

Daily life

  • Why it matters: Food is the daily thing residents comment on most, and a menu reads better than it tastes.

Paperwork and license

  • Why it matters: Colorado publishes inspection findings and complaint history, so you can read the state record instead of the brochure.

  • Why it matters: Nobody should read a contract standing up in a lobby, and a community that will not hand it over is telling you something.

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Or call (720) 677-5580

Frequently asked questions

Three is usually right. Fewer and you have nothing to compare, more and the visits blur together. Score each one the same way while you are still in the parking lot.

A QMAP is a Qualified Medication Administration Person, the state certification that lets unlicensed staff pass medications in a Colorado community. Ask which staff on each shift hold it.

Yes, and you should go back once unannounced. A weekday afternoon around 3pm tells you more about staffing and smell than a scheduled morning tour.

Not sure where to start? Call us.

It is free, and there is no pressure.