Move-In Day Support, Including Our Free Tuck-In
Move-in support is hands on help on the day someone moves into a Colorado community. Our Tuck-In is four hours of it, free: we set up the apartment, introduce the care team, confirm medications and paperwork, and stay until the first evening is calm.
- Tuck-In
- The Tuck-In is Above & Beyond Senior Living's free four hour move-in day service. An advisor is on site to unpack essentials, hang photos, label clothing, confirm the medication list with the nurse, introduce staff by name, and make sure the first dinner and first night go smoothly.
What families pay for the Tuck-In
Nothing. The four hour Tuck-In is free with every placement.
See how this compares with every other care levelWhat is move-in support and who is it for?
Move-in day is the part nobody plans for. The lease is signed, the truck is loaded, and then somebody has to decide where the recliner goes, whether the pills came in the right bottles, who the nurse is, and what happens at dinner. Families do this while grieving a house and often while flying back to another state.
Move-in support means an advisor is physically there for that. We unpack the things that matter first, which is bedding, bathroom, glasses, hearing aids, remote, phone charger, and photos. We hang pictures on day one, because a wall of familiar faces settles a person faster than anything else in the room.
It is for any family moving a parent into assisted living, memory care, or independent living in the Denver metro and along the Front Range. It matters most in dementia, where a chaotic first evening can set a tone that takes weeks to undo.
- Apartment set up so the first night works: bed, bathroom, lamp, phone
- Photos and familiar objects placed where they can be seen from the chair
- Clothing labeled so it comes back from the laundry
- Medication list confirmed with the community nurse, bottle by bottle
- Paperwork checked: physician orders, POA, TB test, care plan, DNR if applicable
- Introductions to the caregivers, the med tech, the dining staff, and neighbors
- We stay through the first dinner and the first evening routine
When does a family need move-in support most?
- You live out of state and have two days in Colorado, not two weeks
- The move is happening straight from a hospital or rehab discharge
- Your parent has dementia and does not fully agree with the move
- There is no one else to divide the day between the truck and the paperwork
- The last move went badly and everyone is dreading this one
- You are one person doing a job that reasonably takes three
If two of those are true, do not white knuckle it. The first evening sets expectations for staff as much as for your parent, and being present for it changes how the community sees the whole family.
The other reason to accept help is simpler. Adult children usually spend move-in day making logistics decisions when they should be spending it with their mother.
What does move-in support cost?
The Tuck-In is free. Four hours, no charge, for every family we place. There is no add on, no hourly rate, and no upsell at the end of it. It is included because we used to run communities and we watched too many good placements start badly for reasons that four hours could have prevented.
Separate services do cost money and we will tell you honestly what they run in Colorado. Senior move managers and full packing services typically charge $60 to $110 an hour or a flat project rate. Estate sale companies usually work on commission. Junk removal is priced by the truckload. We can refer you to people we trust for any of it.
You will also pay the community a one time move-in or community fee, commonly one to two months of rent. Ask whether any of it is refundable if the stay ends in the first thirty days, and get that answer before you sign.
Move-in support vs a moving company: what is the difference?
A moving company moves boxes. A senior move manager sorts, packs, and stages a downsizing over days or weeks. The Tuck-In is neither. It is care coordination on the day itself, done by someone who knows how a licensed community operates from the inside.
The overlap is small and the sequence is usually this. Downsizing happens over two to six weeks. Movers come for one morning. We are there when the truck leaves, which is exactly when the medical and human pieces start.
If you are earlier than move-in day and the problem is a full house, start with downsizing instead.
How does the Tuck-In actually work?
About a week out we send a checklist and confirm what the community needs in hand on day one, which is usually physician orders, a current medication list, a negative TB test, powers of attorney, and insurance cards. Missing paperwork is the single most common reason a move-in day falls apart.
On the day, we meet you at the apartment. One of us works the room while the other walks the paperwork and the medications to the nurse. We introduce your parent to the people who will be knocking on the door tomorrow, by name, and we write those names on a card and leave it by the phone.
We stay through dinner and the evening routine, then we call you the next day, again at one week, and again at thirty days. If something is not working, we go back to the community and fix it. That follow through is the part families remember.
What should you confirm with the community before move-in day?
Ask these on the walk through, not on the morning of the move. Communities are generous with answers a week ahead and stretched thin on a move-in day.
- What time can the truck arrive, and where does it park
- Which paperwork must be signed and in hand before your parent arrives
- Who is the nurse doing the medication reconciliation, and when
- Will the pharmacy switch to their contracted pharmacy, and by when
- Who will sit with your parent at the first dinner
- What is the plan if the first night goes badly
Guides for move-in day and the weeks after
The transition is the hard part. These are the reads that help most.
- A step by step senior moving checklist
- What happens after you choose a community
- The downsizing and home sale timeline
- When a parent resists the move
Are you looking at this for yourself?
If you are moving yourself, tell us the three things that have to be right on the first night. We will make sure those are unpacked and working before anything else comes off the truck.
Read our page written for you, not your family